You sell Bearmach parts, but I don't know this make. Are they quality parts?
As of 1 January 2017, all Bearmach parts have a 3-year guarantee. Defects and deteriorations caused by natural wear, by an extraneous accident, by negligence, by inappropriate use, by incorrect assembly, by lack of maintenance, are excluded from the guarantee.
Two specific cases:
1. Parts claimed under guarantee that fall within the first 12 months since date of purchase. The part can either be replaced or reimbursed with a voucher of an equivalent amount.
2. Parts claimed under guarantee that fall within the first 24 or 36 months since date of purchase will be replaced by a new part. Only where this second part is unavailable, the part's value will be reimbursed with a voucher of an equivalent amount.
The guarantee will only be granted after the part has been examined by our supplier. The costs of return to our head office (via our carrier) are charged to you but will be reimbursed (only for countries in continental Europe) as soon as the fault is acknowledged as covered by the guarantee. Contact us, we will tell you what to do.