If you know the Land Rover or Minerva article, you can write the article in the search engine at top centre of the page:

1) Position your mouse cursor in the search rectangle.

2) Left click with the mouse

3) Then write the article or a search word

4) Left click with the mouse on the magnifying glass.

Your search results will be displayed. For example, we have written "RTC3510" and here is what is displayed as a result:

If the search is fruitless, you can try another one.

If you don't know the article reference, you can type in the key words in the search area:

If you don't know the article reference, you can search in the website's tree diagram:

Parts are stored first by type (new part or second-hand part), then by car model, then by mechanical group. 

Don't forget there are often several pages per category.

You only need to register once. When you return to the website later, you connect with your email address and your password.

Step 1 : 

Step 2 :

Step 3 :

Step 4 :

Follow the 4 stages illustrated below:

This term designates new parts dating from the vehicle's year. These are often parts from old stock, found new, sometimes in their original packaging, sometimes not. Due to their age, these parts cannot be guaranteed.

As of 1 January 2017, all Bearmach parts have a 3-year guarantee. Defects and deteriorations caused by natural wear, by an extraneous accident, by negligence, by inappropriate use, by incorrect assembly, by lack of maintenance, are excluded from the guarantee.

Two specific cases:
 

1. Parts claimed under guarantee that fall within the first 12 months since date of purchase. The part can either be replaced or reimbursed with a voucher of an equivalent amount.

2. Parts claimed under guarantee that fall within the first 24 or 36 months since date of purchase will be replaced by a new part. Only where this second part is unavailable, the part's value will be reimbursed with a voucher of an equivalent amount.

The guarantee will only be granted after the part has been examined by our supplier. The costs of return to our head office (via our carrier) are charged to you but will be reimbursed (only for countries in continental Europe) as soon as the fault is acknowledged as covered by the guarantee. Contact us, we will tell you what to do.

Each part is identified by Land Rover and bears a reference. This reference can appear in the form of figures (235006) or a combination of letters and figures (RTC3510). A part may be manufactured by several manufacturers and be sold under several brands. In our catalogue, we have selected quality parts only. We refuse to sell products we are not confident about. The part's price varies according to the brand. There’s something for all budgets.

In order to explain the differences, we are going to use reference RTC3510 as an example:

RTC3510: this is a part made by Bearmach. This is a distributor brand.

RTC3510G: this is an "OEM" (Original Equipment Manufacturer) part, manufactured according to the original specifications, by a brand that works for other vehicle manufacturers (Lucas, Corteco, Ferrodo, Mintex,…).

RTC3510-LR: this is an original Land Rover part. This is THE original part.

The delivery time may vary depending on the county, the delivery mode, the time of your order, and whether or not all the parts are in stock. If the parts ordered are not all in stock, we will tell you how long delivery will take.

In general, a package shipped on day D arrives on D+1 for Belgium.

For the Netherlands and Luxembourg, on D+2.

For France and Switzerland, on average on D+3 or +4.

These delivery times are given indicatively and don't commit us in any way. We do everything as quickly as possible to ship your package, but we are not responsible for the carriage itself.

If you would like more details before placing the order or after the order, contact us.

The status and the details of your order can be viewed from your account:

1. Log into your account using your email address and password.

2. Select "My orders" in the drop-down list.

The status of your order is clearly indicated in the "Status" column. You can also download your order in pdf format and print it out.

You have 14 days maximum to cancel your order.

Yes, obviously. Your payment is redirected to a secure platform via ING Epay.

No problem, you can pay by bank transfer or when you pick up from the store.

• If you think that the goods are damaged, you can refuse to take the package from the deliverer. Then, let us know immediately.
  
  
• If you think the goods are intact, you can accept the package and detail in writing to the deliverer in front of you that the package is damaged. Take photos of the packaging before opening the package and photos of the damaged parts. These photos and a description of the damaged parts must reach us within 24 hours of your receipt of the package. We make direct contact with you for the follow-up of the procedure.

We choose the best transport solution for your packages.

We also take great care with the packaging to avoid damage.

The transport charge systematically includes an insurance policy equivalent to the value of the goods.

The package will also be handed over against signature and has a tracking number.

If your package is damaged or lost, we will deal with the administrative procedures with our carrier. We will keep you informed at each stage of the job.

Bpost is the reference postal operator in Belgium. At the international level, your parcel is delivered to the postal service of your country (for example Colissimo in France, Luxembourg Post in the Grand Duchy of Luxembourg, DHL Paket in Germany, Correos Spain in Spain, Correo Argentina in Argentina, Norway Post in Norway, USPS in the United States, CTT in Portugal, ...).